Quality Assurance Lead

This is a long term remote contract / contract to hire position.

This position is all about bringing ideas and questions to the table, learning from your peers as well as hands-on experience. The work is focused on continuous development of a product with challenging concepts and problems to solve, and our team will eagerly support your journey along the way.

Responsibilities

  • Manage distributed Quality Assurance teams across different vendors/locations
  • Experience in working in agile or other sprint-based work process
  • Monitor and implement improvements to the QA process
  • Research, recommend and administer QA tools
  • Ensure sufficient resources, including hardware, software, and personnel, are assigned to support the project teams
  • Manage and mentor QA Specialists in the execution of their tasks & responsibilities.  These include: QA estimating & planning, QA reporting & documentation, walkthroughs and inspections
  • Track team progress if they are aligned with the delivery timelines
  • Execution of integration, white box, functionality, regression, load, performance and acceptance testing
  • Responsible for Defect management including the identification, reporting, tracking and triaging of defects using Jira software and Xray for Jira.
  • Work with the development team to help them to understand and reproduce issues
  • Intervene and escalate issues when they pose a threat to project quality
  • Ensure test documentation & results are maintained for the projects over which he/she has QA management responsibility
  • Review Test cases/scenarios to make sure all requirements are covered
  • Fulfill all the roles of QA Specialist on projects where he/she is leading QA
  • Represent QA at interdepartmental meetings (e.g. strategy sessions, emergency conferences, etc.)
  • Organize and chair regular QA status update meetings
  • Support production deployments, when required
  • Share testing results to stakeholders to enable them to make decisions regarding go/no go live

Skills and Experience

  • 3+ years experience with formal test methods and quality assurance programs in an internet/software development environment 
  • 2+ years of experience in a supervisory or team leadership capacity
  • Ability to test and verify against WCAG Accessibility standards and related testing tools
  • Proficiency with API testing using Postman
  • Demonstrated ability to prioritize, delegate, track and coordinate multiple tasks
  • Competence with multiple web browsers and operating systems, and an understanding of their differences and issues
  • Experience in the preparation and/or execution of formal test cases, scripts and scenarios
  • Experience using and administering testing tools (eg Browser Stack, Selenium, etc)
  • Ability to examine application logs and familiarity with YAML, JSON and XML 
  • Working knowledge of SQL and ability to validate underlying data and to create test data set
  • Demonstrated ability to meet deadlines and deliver against aggressive schedule pressures
  • Superior interpersonal skills 
  • Strong team player; Collaborate effectively with the cross functional team
  • Excellent communication skills (written and verbal)
Job Category: Quality Assurance
Job Location: Remote

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